Frequently Asked Questions
Terms and conditions
Warranty Transport Cost Clause
1. Transportation Costs for Warranty Service
In the event of a valid warranty claim, the Customer shall be solely responsible for all costs, expenses, fees, and logistics associated with transporting the Product to the Company’s factory for inspection, repair, or replacement.
2. Return Shipping and Handling
Following the evaluation, repair, or replacement of the Product under this warranty, the Customer shall also bear all return transport costs, shipping fees, duties, and insurance expenses required to deliver the Product from the Company's factory back to the Customer's designated location.
3. Risk of Loss
The Customer retains the risk of loss, damage, or destruction for the Product at all times during transit to and from the Company's factory. The Company accepts no liability for transit-related damages.
