Frequently Asked Questions


  • Do You Sell Repair Kits?

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  • Do You Repair Engines For Boating?

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  • How Do I Get A Quote?

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  • Do You Offer A Warranty On Repairs?

    • 5-year guarantee on manufactured goods.
    • 6-month guarantee on repaired goods.
  • Do You Offer Custom Manufacturing?

    Yes! We manufacture custom inflatable products to your specifications—whether it's for commercial, industrial, or leisure use.

  • Turnaround Times?

    We do not offer walk-in services, as we operate on a "first come, first served" basis. If you require a prompt repair, we kindly advise planning ahead and arriving early. Turnaround time depends on the type and extent of the damage. We’ll provide an estimated completion date after assessment.

  • Do You Offer Collection And Delivery?

    Yes, local collection and delivery services are available—please inquire for availability and cost.

  • Do You Service Both Individuals And Businesses?

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Terms and conditions


Warranty Transport Cost Clause

1. Transportation Costs for Warranty Service
In the event of a valid warranty claim, the Customer shall be solely responsible for all costs, expenses, fees, and logistics associated with transporting the Product to the Company’s factory for inspection, repair, or replacement.

2. Return Shipping and Handling
Following the evaluation, repair, or replacement of the Product under this warranty, the Customer shall also bear all return transport costs, shipping fees, duties, and insurance expenses required to deliver the Product from the Company's factory back to the Customer's designated location.

3. Risk of Loss
The Customer retains the risk of loss, damage, or destruction for the Product at all times during transit to and from the Company's factory. The Company accepts no liability for transit-related damages.

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